We support our clients in executing sustainable change that positively impacts their organization and those they serve.

Areas of Excellence

Our enterprise strategy approach supports organizational leadership in...

Developing annual strategic objectives and milestones to meet compliance requirements and cultivate growth
Managing workforce planning to optimize resource structures to improve the efficiency and capability of the organization
Reducing operational costs through comprehensive needs assessments, consolidation best practices, and budget planning activities

We guide agencies in effectively managing short and long-term IT investments and acquisitions by...

Supporting the development and refinement of agency polices and procedures to adhere to federal regulations for IT budget planning and management
Executing financial data analysis and cost determination activities to meet Capital Planning Investment Controls (CPIC), OMB Exhibit 300 guidance, and Federal Information Technology Acquisition Reform Act (FITARA) investment and acquisition requirements

We work diligently with executive leaders to shape and define the To-Be state of organizations by...

Utilizing the agency's strategic objectives to identify the desired infrastructural and operational state of the organization
Completing As-Is state analyses, such as process mapping and cost assessments to reveal current issues and opportunities
Develop future state milestones that met strategic objectives and address the identified growth areas

Our project management methodology provides support in...

Gathering and tracking requirements and user stories through gap analysis, SME interviews, and To-Be state objectives
Creating work breakdown structures for project scheduling and LOE estimation, as well as creating sprint plans for iterative and incremental development.
Managing allocated resources to meet project milestones and deliver planned value while adhering to budget and scope requirements

We support IT offices in providing customer-focused technical services to business users by...

Implementing ITIL best practices to identify business needs and develop IT services, from strategy to operation, to adequately meet them
Creating change and configuration management processes that effectively vet, track, and maintain modifications to IT products and services
Identifying improvements to IT services through user feedback, cost-benefit analyses, as well as operational and system transition activities

Our approach to performance tracking and reporting enhances management efforts by...

Working with SMEs to determine key performance indicators and relevant metrics to effectively measure them
Utilizing tracking and logging tools to document monitored metrics on a continuous .
Developing graphs and reports presenting analyzed data, detailing operational performance, for decision making and management support

Our ability to successfully help agencies improve their As-Is processes is enabled by...

Analyzing As-Is business processes to identify risks, gaps, and redundancies across roles and divisions within the organization
Develop financial and IT controls based on OMB guidance and best practices to improve security and compliance
Reduce the creation and processing of paper documentation and enhance communication and connectivity throughout the agency

Our configuration management capability provides adequate oversight of operational changes by...

Establishing Change Control Boards to thoroughly review and assess proposed changes prior to implementing them
Documenting change requests and approval workflows to enhance tracking and information sharing across teams
Developing and maintaining a Configuration Management Database (CMDB) to log identified Configuration Items (CIs) detailing Development Modernization and Enhancement changes

We enhance resource capabilities and output by engaging them through...

Training development and facilitation for improvement of management and staff work-related knowledge and skills
Creating organization-wide digital and printed communications to manage information sharing among resources
Structuring collaboration and work distribution within and across teams using tools, such as SharePoint and JIRA, to facilitate interaction